Specifically, it applies to the following types of User:
- Client, a business or individual that uses any of our services
- Subscriber, an individual that has subscribed to receive updates and/or marketing communications from Fairvue Partners
- Visitor, an individual that visits our Site
- Applicant, an individual that applies for a position at Fairvue Partners through our Site
When and how we collect personal data
When Users visit the Site we may collect data, some of which can be classed as personal data. We may collect information from Users in a variety of ways, including, but not limited to, when they visit the Site, register on the Site, subscribe to receive updates from us, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on the Site. Broadly speaking, we categorise the data we collect into two different areas:
Data you provide to us
When you visit our Site and wish to access certain features, we may ask you to provide personal data to us. The personal information that we may request from you will be, as appropriate:
- Contact information, including your name, email address, mailing address and/or telephone number
- Information on your role, such as your job title, industries that you cover and employer company name
- Your account information, including user name, password and communications preferences
We may also retain records of support queries and other communications concerning the Site that are made directly to Fairvue Partners via email.
The provision of your personal data is voluntary and you have the right to refuse to submit this information to us. However, by doing so, this may mean that you are unable to use some features or services on the Site.
Data we collect automatically
We may collect information from you automatically whenever you visit the Site. This may include the browser name, type of device and technical information about how you connect to the Site, such as your operating system, internet protocol (IP) address, country, time zone, internet service provider and which links and pages you clicked on.
How we use the personal data we collect
Fairvue Partners may use the collected information for the following purposes:
To personalise user experience
We may use information in an aggregated and anonymised fashion to understand how our Users as a group use the services and resources provided on our Site. This information may include IP addresses.
To improve our Site
We may use feedback you provide to us to improve our products and services.
To communicate with you
We may use the User’s email address to respond to their inquiries, questions, and/or other requests. If a User decides to opt in to our mailing list, they will receive emails that may include company news, updates and related product or service information. Each User has the right to unsubscribe from receiving future emails at any time, by clicking on the “Unsubscribe” instructions at the bottom of any email received from us, or by notifying us directly at [email protected].
How we share your personal data
We do not sell, trade, or rent Users’ personal identification information to third parties.
We will only share your personal data where there is a need to comply with applicable laws or regulations or when the User has given their consent for us to do so.
We may share anonymised and aggregated information not linked to any User’s personal identification information with our business partners, trusted affiliates and advertisers for the purposes outlined above.
How we protect your personal data
The security of your personal data is a priority for us. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
How long we retain your personal data
We will keep all of the personal data you supply to us for as long as your subscription to our Site or our service relationship continues. If you choose to close your account with us, we will anonymise your account data as soon as possible after you have closed your account. In some cases, we may need to retain your account data for a longer period after account closure, for instance where we need it to respond to a complaint that you make, but we will only retain the data for as long as we need to in order to fulfil such purpose.
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
As well as controlling any marketing updates you are subscribed to, all Users of this Site have the right to do the following:
- Know which personal data we hold on you and ensure it is accurate and up-to-date.
- Request a copy of the personal data we hold on you, provided that we are given reasonable time to fulfil such a request.
- Ask us to stop processing or delete the personal data we hold on you.
Users can exercise their rights at any time by sending an email to [email protected]. If you are unhappy with the way in which we are processing your personal data, please let us know so that we can investigate.
You also have the right to raise a complaint. Your local data protection authority will be able to advise you on how you can submit a complaint.
By using this Site, you are signifying your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.
Who controls and processes data
The data controller (as defined under the General Data Protection Regulation (EU) 2016) for the Site is Fairvue Partners, which is registered as a data controller with the Information Commissioner’s Office (ICO) under registration number ZA373605.
How to contact us
134-138 Borough High Street
London SE1 1LB
Telephone: +44 (0)20 3771 4200
Email address: [email protected]
This policy was last updated on 24 May 2018